Heart EL Wire Glasses

At Party Diva Productions, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy to ensure your shopping experience is hassle-free.

Returns:

• You may return items within 30 days of the purchase date.

• To be eligible for a return, items must be unused, in the same condition that you received them, and in the original packaging.

• To initiate a return, please contact our customer service team at partydivaproductions@gmail.com with your order number and reason for return. We will provide you with return instructions.

• Please note that return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.

Refunds:

• Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

• If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

• Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at partydivaproductions@gmail.com.

Party Diva Productions is pleased to offer nationwide shipping across the USA. We strive to ensure that your orders are delivered in a timely and efficient manner.

Shipping Rates:

• Shipping rates are calculated at checkout based on the weight and destination of your order.

Shipping Methods:

• We offer standard shipping. Delivery times are estimated at checkout.

• Standard Shipping: 5-7 business days

Order Processing:

• Orders are processed within 1-2 business days. You will receive a confirmation email once your order has been shipped.

• Tracking information will be provided via email once your order is dispatched.

Delivery Issues:

• If your package is lost or damaged during transit, please contact us immediately at partydivaproductions@gmail.com so we can assist you with the issue.

P.O. Boxes and APO/FPO Addresses:

• We do ship to P.O. boxes and APO/FPO addresses. Delivery times may vary.

Thank you for choosing Party Diva Productions! We are committed to providing you with the best shopping experience possible. If you have any questions or need further assistance, please do not hesitate to contact our customer service team at partydivaproductions@gmail.com.